Client Feedback

Here is a sample of the feedback that we get from our clients. They've experienced Taylor Moving services first hand and know that 'Taylor takes care'.

"Good morning John, Thanks very much for helping us with moving last Friday! As always, the guys were great!"

Heather B.

"Dear Kingsley - I cannot express to you how wonderful your team made our move, from the moment you stepped into our house to give us a quote to the moment that the moving team left our new home!!! Everyone was so friendly, caring and careful with everything from price to our priceless treasures (haha!). The team that moved us, Matt, Steve and Tyron were amazing!! Efficient, handling everything with respect and care and helping us make sure it was exactly where it should be. They have left an excellent lasting impression and we’ll recommend all of you over and over again. Kudos to one and all. Please please pass our thanks and deepest appreciation on to everyone."

Debra T.

"Oh my gosh, Terreq (I hope I am spelling this right) and Mike were awesome!!! These 2 fellows are definitely the sort of employees you want representing your Company. They made a nightmare into a dream. They were so efficient and unbelievably nice. We totally enjoyed our time with them. Thanks so much Roxy. The actual move was the best part of this whole process. I would definitely recommend Taylor Moving to anyone. It has been a pleasure. Cheers, Jeanette"

Jeanette S.

"We are very happy with the professional service which Taylor provided and we would like to say thank you to the crew for their hard work. Not only were they professional but efficient! I want mention that the kind gesture that was extended to my 80 year old dad was deeply appreciated. Your guys saw my dad standing in a corner and offloaded a lounge chair for him to sit in. Not only do your employees take care of the job at hand but also the people around them."

Suzy M.

"Hello, The move went very good, and not a day to spare, it started snowing on Saturday evening and has been -30+ this week! We still have our kitchen apart, the cupboards are going in this week, countertops next. And my garage is FULL. Guess that is what happens when you have 2 garden sheds and now none. Michelle really liked the movers, they were very courteous and neat. We still have a lot of unpacking to do, but so far nothing broke!"

Travis D.

"I apologize for the delay in my response but I have been traveling both weeks after moving here. I would like to take this opportunity to let you know that both Steve and Sean did a fantastic job with our move. Everything was on time and as planned. It was a big across-the-border move and the only minor damage was that wheels of my son's favorite Chicago Bears chair broke during the move. It was somewhat an emotional issue for him but the good news is that I was able to get 5 wheels from Home Depot and replace them so he is happy :-). For such a minor thing, there is no point in filing a claim so I am good. Thanks again for all of your efforts to make it a seamless move. "

Nav A.

"Hi Matt: Just wanted to let you know that the moving crew were exceptional! I was very impressed. Feel free to send the same folks when we do the next move! Thanks Nancy"

Nancy H.

"Last Saturday, Jan 7,2012, your company moved my daughter and grandson to Hixon Street in Bronte. The move went extremely smooth, and both my daughter and I were extremely impressed with your driver Steve and his helper Andrew. They were both helpful, efficient, careful and friendly and we would strongly recommend your company to make anyone's move run smoothly. Just wanted to take a few minutes to advise you that these guys services were very much appreciated by both of us. Thank you for providing us such great service during a very trying time."

Catherine M.

"Sean, Move was a success thanks in no small part to your terrific team. We shared some thoughts on the toronto team with you already - they were awesome. Diana worked most at the point of arrival/unload and may have additional thoughts to share. Overall very pleased and impressed. Thanks for all your help!"

James B.

"Thanks! From the administration, the entire moving staff (both exit and entry) to Kingsley your exceptional service above and beyond the call of duty I am thankful and grateful. I have and will continue to sing the praises of Taylor Moving and Storage."

April H

"We were made aware of TAYLOR moving through close friends who have used Taylor many times. With every contact we were impressed that nothing was to much trouble for the friendly and accommodating staff. They seem aware of the stress and emotion of moving peoples lives and we were very grateful for their professional and hard working manner. I would request Kevin Lefebvre and his crew for the move FROM storage when that time comes.They worked so hard yet carefully handling what was one of the heaviest loads of furniture they have moved. Thank you Taylor staff and a Happy New Year to you all ."

Eric B.

"Good morning Rick and Russ: When we decided to move, we obtained three quotes. John Alaimo came to our home and followed up with a quote for moving and storage. We went back to John with questions which were answered promptly and in a straightforward manner. Our plans changed regarding storage and back we went to John for a revised quote. Again, information was clear and timely. Picking Taylor was easy. A company with a good reputation and no hidden costs. We felt confident that Taylor was the company to handle our move and that confidence and trust was justified. The crew on Friday December 9 was Ed. Addam and Blaine. They worked hard and they worked smart! Everything was done methodically. They offered helpful suggestions along the way. Addam asked if we had removed the glass plate from the Microwave - we had not! A small example, however, it illustrates the attention to detail. On Saturday December 10 we had Addam, Blaine and Kevin. Again, a really good day with no issues. Access to our new location was challenging but they made it work. They were careful to place the truck so as to minimize inconvenience to our new neighbours. We are not totally unpacked yet but can tell you that our furniture and what we have unpacked is in perfect condition. I suppose everyone says they will never move again, however, if we do,we will definitely use Taylor. We would have no hesitation recommending your company. In fact our daughter intends moving in about 12 months and will be asking for a quote. Please pass along our thanks to everyone who was involved. You are fortunate to have such good employees representing your company. Well done Taylor Moving and Storage!! "

Joan O

"Sean -- Wow. It's now exactly noon, and in only 2 hours Jeff B., Blaine, and Dan did an extraordinary job gently but efficiently packing and moving our belongings out. Honestly can't thank them enough. They took a potentially high-stress day and made it into a breeze. Please send along my thanks to all three. Truly an outstanding job. "

James B.

"I appreciate it very much! This is why I use Taylor on all of my Canadian moves. "

Robert B.

"Thanks again! Thank you for doing such a great job on this move!"

Debra F.

"I talked to Pam this morning and the move was extremely successful. As always, you take such good care of our employees and we appreciate all you do!"

Sandy H.

"Kingsley, I just wanted to drop you an email to tell you that our move on Nov 3rd with Taylor went very well. We were extremely impressed with the 4 man team who showed up that day. They all introduced themselves, operated in an extremely professional and courteous way and worked very hard. They showed up right on time and the move went without a hitch. Thanks again. "

Russ B.

"Hi Sean and David! You sent me some really great guys. They did a great job and they're all done and everything that's supposed to be gone is gone. They were a delight to work with. "

Heather C.

"Hi John, I have just finished moving my grandparents into their new home in Russell. I wanted to take a minute to thank you for all your help. I especially want to thank James and Kevin for their professionalism, courtesy and patience throughout the move. Each item was carefully packed and sorted for the appropriate delivery location. They were both friendly and helpful both in the packing and delivery. This was a difficult move and I want to make sure that you know how much I appreciated their efforts. I would definitely recommend your services in the future."

Kilmeny W.

"made the move extremely easy and I would highly recommend them!"

Holly M

"the team was professional, patient and fair,I will also recommend them to any friends or family that may need their services in the future."

Bill F

"Good Afternoon Kingsley I want to thank you for a very successful move……again. I mentioned to you that I’ve used Taylor 4 times now. Your guys are always excellent, professional, extremely pleasant and courteous to deal with. Matt, Troy and George were all fantastic….they worked their tails off. The crews never get enough acknowledgement for a great job. Please pass my email to their boss/supervisor. Good guys like these always deserve a pat on the back……and a raise!!! Keep up the great work and I will always continue to recommend Taylor to anyone I know planning a move. "

Sandy M.

"To comment briefly for lack of time at present: Yesterday's move surpassed our expectations. This is a large move - going a great distance. The men provided were fantastic, hard-working, happy bright and pleasant. The driver Mike a young man that would put most older men to shame with his determination, professionalism, maturity, innovative can do attitude, kind courteous and respectful. Let alone his people skills and moving skills he is a fantastic truck driver showing respect and care for the truck. His driving ability and handling of the truck surpasses many veteran truck drivers. Shaun and Graham were great guys who added a fun and happy element to stressful time. Mike was an organized and powerhouse of a worker. These 3 men were careful with our items and worked extremely hard. All of our items were handled with care and respect even when the men were seemingly exhausted and rightfully so after a very long day they continued to be happy, friendly and pay close detailed attention right to the end. Thanks so much! Thanks in advance -I have confidence and comfort knowing my items are in Taylor hands. "

Rob M.

"Hello Russ, > > Your people are great ! > > Randy and Bruce were absolutely fantastic - efficient, careful, very humorous, courteous, and professional throughout the day of packing last Friday. We couldn't have asked for anyone better. They were very respectful of Mom's things and very respectful towards her. > > On Saturday, Troy, Mike, and Adam came and loaded the truck for the 2 separate moves - one on Saturday and the second up to Orillia on Monday. They were great and worked well as a team. Troy ensured everything went very smoothly, efficiently and professionally, including ironing out the mix-up of info from dispatch that Saturday morning - ie wrong move date and wrong move location for the first move, and sending only one truck and one crew. Nonetheless, no complaints from the crew and Troy's assurances all around ensured for a very successful and smooth load up and completion of the first move on Saturday - a professional team. > > On Monday, we were happy to see Troy and ...I'm so sorry I can't remember the other mover's name. Again Troy ensured the unloading went very smoothly in spite of the pouring rain and having to work the elevators around the residents' lunch hour. > > Efficient, respectful, professional. Russ, please pass along my kudos and thanks to all 6 gentlemen for a great move. > "

Lori P.

"The way my move was handled from start to finish. I was satisfied with Karen, the packers, loaders, the del crew and everybody involved. "

Don T.

"All of the promises made for this move were kept and the move went pretty well. This is my second positive move with Allied Van Lines and Taylor "

Mike R.

"Taylor/Allied was awesome. They showed a lot of care and professionalism. "

Conrad D.

"Thank you Roxy! The overall move was smooth. You and Paul were a pleasure to deal with! I would recommend you guys to anyone."

Vanessa W.

"Julie, everything was great. Rick and his team(s) did a stellar job at both ends. Our new house had been freshly painted from top to bottom and even with some large pieces of furniture and narrow stairs, no damage beyond the expected smudges. One thing that I really appreciated about Rick was his unflappability. No matter what happened, he was calm and always had great solutions. He is positive and he and his team worked incredibly hard to first load in Toronto and unload in Vancouver. My husband and I always felt 110% confident that Rick was in control and was going to deliver on his commitments. He and his team took care in handling our possessions, something you don't always see with movers. At this stage in the unpacking I hope we never move again but if we do, I would definitely use Rick again. And we will recommend him to our colleagues and friends."

Mike M.

"Everyone was super friendly and they took care of everything. Nothing was damaged or broken. It was an amazing experience. "

Warren H.

"Hi, Karen, Thank you very much for your help to my good delivered. I greatly appreciate your hard work and timely helps. "

Nancy L.

"Dear Taylor moving, I would like to thank you for the excellent service. I could not be happier. The team arrived right on time. They were clean, polite, professional, and worked incredibly hard. I have never in my life seen anyone work as hard as these three guys (Chad and Crew). I was also impressed with the way they worked together as a team. Even in the sweltering summer heat they just kept going until the job was done. I would recommend Taylor Moving to anyone who requires moving services. They are worth every penny! "

Luke G.

"To Whom it may concern, We have recently been moved from our home in Kitchener, Ontario to our new home in Frankford, Ontario by Taylor Moving and Storage. The move went extremely well, due in large part to the efforts of Roxy at the main office and the other Taylor employees named in this letter. From the outset the impression of Taylor Moving and Storage was a good one. The assessor (Todd) who came to our Kitchener home was very polite, professional and accurate in his assessment of what was required and the time needed to get it done. The two packers (Russell and Ralph) arrived on time on both packing days and took extreme care in the handling of our possessions and those items we considered as valuables. During the unpack process we found that nothing had been damaged! This is a FIRST in our experience. The Movers (Driver, Kevin and his two workmates, Liam and James) were equally impressive. These young men are the hardest working movers we have ever personally witnessed. Again, as with the other Taylor employees, their demeanour was always courteous and even though they were tired at the end of two excessively hot and humid summer days, they continued to be upbeat and were always careful in the handling our our items. They set up our beds efficiently and without complaint so that we were able to spend the night in our new home rather than incur additional company expense by staying another night in a hotel. In summary, this was our BEST move ever. It was a true pleasure to be in the capable hands of Taylor Moving and Storage and we would recommend this moving company without hesitation to anyone. Many thanks to all and again, please pass along our warmest personal regards to all concerned. "

Darryl E

"Donna, Please pass on family's grattitude to your team, the guys who came to our house were courtious and very professional, I would recommend Taylors to any of my friends. Thanks again."

Peter K.

"Hello Roxy, Overall, it was a great move. I am very satisfied with the service. The timing and schedule fits very well as planned. I will be waiting for the information. Thanks. Best regards, Noel"

Noel F.

"Hello, Rick: This has been our “nth” move in the 26+ years we’ve lived in the US and Canada. In California alone, we’ve moved countless times. As we opened boxes containing our belongings, we found some from our first move to Vancouver, BC!!! We’ve become, in some ways, quite adept at moving! In many ways, this recent move through your company has been one of the most pleasant and memorable of all. And your people have made it that way! Our accolades and compliments to the team that made it all possible. Roxy was a most pleasant person to work with. She is a complete professional, very thorough and knowledgeable of her job. And incredibly enjoyable to work with. She was in frequent communication with us, providing us with the information we needed, constantly updating on us and more importantly reassuring us by her conduct and demeanor that our confidence was well-placed in Taylor Moving. She is a jewel! The crew that loaded up in Texas deserves just as much praise. According to our Mr. Solomon ( a veteran at moving himself) who oversaw the loading, Hal Poohack and Mike Falco were exceptional in their conduct and behavior. Despite the searing heat and the high humidity, both these men exercised proper care of our belongings. Not a single one was damaged!!! When they neared our home, Hal contacted us to let us know they were 30 mins. close. They were able to get all of our household goods unloaded in about 5 hours because they knew what they were doing. And, believe me, we have lots of stuff. That was truly yeoman’s work your two men did!!! And we appreciated their attitudes. They just set out to do their jobs and they did it exceptionally well. It is people that make an organization thrive and flourish. Good people are products of exceptional management and ownership. So, you and your management need to take a bow as well. This was a team effort, and you all made it happen to your customer’s satisfaction. My family and I thank you for the pleasure of your service. "

Ross A.

"Hi David, The move was great...everything was packed and moved carefully and quickly....the easiest move I have ever had!! Thanks, Susan"

Susan W.

"Hi Rick, On behalf of Janice and I , I wanted to thank you and your team for a wonderful moving experience. Your team of professionals provided second to none customer service and fulfilled all of our needs. Roxy, we had a few items (food platter plate, a customized ceramic bowl and a smaller bowl) crack during the move from which Rick inspected. Please advise what steps must be taken to make a claim on these items. Once again, it was a pleasure working with you Rick. Rick T., thanks for providing me with Rick, you are lucky to have him on your team and we would highly recommend your establishment to friends/colleagues. Take care"

Errol C.

"Everything went really well and we were very happy with the movers. They were very friendly and did an excellent job."

Jason R.

"Hi David, I want to say a big thank you for all your help. At the beginning I was a little concerned based on my timelines and you did an excellent job accommodating to my needs – it is much appreciated. Yesterday went very well – the movers were helpful and efficient. I really appreciate your responsiveness. Thanks again!"

Andrea B.

"Hi Roxy, I just wanted to thank you and your team for a wonderful move. My husband and I have moved many times for our company and are old hats at this, but this was our best move yet! Everyone was very professional, efficient and best of all, not a single thing was broken or damaged in the least! We had a 4 month old, a dog and a cat, moved from Vancouver to St John's and I think this was our easiest move. From the packers to the driver to the moving crew, we had a great experience. Kudos to your team and many many thanks! "

Steve R.

"all went well and you were fabulous to work with once again. I appreciate all your assistance."

Steve M.

"Hi Rick, Since the last time that I emailed you, we have completed our move from Oakville to Toronto and have also helped coordinate the move of our son between two apartments in Toronto. I appreciate that you put me on to John who helped immensely with our move, his expertise and sage advice were invaluable. Both of your crews (Matt’s and Shane’s) proved to be dependable, efficient, hard-working, friendly and professional throughout all of the challenges that the moves presented. All of these employees proved to be ideal ambassadors of your fine company. I look forward to using your excellent services for our future moves. Thanks again to you all,"

Brian O.

"Went exceptionally well. Don is very personable and excellent. He said he would be here Tues and he was. Also gave us updates as he moved across the country. "

Cliff T.

"Hi Rick > > I wanted to let you know that Randy, Russell and Blane did a fantatic packing job and I can only say positive things about their hard work and professionalism."

Errol C.

"Hi Paul, Sorry for my delay. A note to you has been on my priority list - and now my home office is set up to write you back. Everything about my moving experience was outstanding. The movers were extremely quick and hardworking, professional, and very friendly. This is the third moving company I've had the opportunity to work with. The friendly while professional attitude really sets Taylor apart. My mom was with the movers on the origin end and she was impressed. She kept commenting about how they were running the entire time. She wanted me to let you know that everybody was fantastic and to thank you. I will be very happy to refer Taylor to anyone I know who is moving. In fact, my new neighboors across the street are moving and my mom already gave Taylor an excellent recommendation. Thank you, Paul, for helping me with my move. I really appreciate the help you gave me and I'm equally greatful for the outstanding service I received from everyone at Taylor. I know this could not have worked out better for me."

Christina E.

"I do apologize I have not taken a moment to thank Taylor and more important yourself for managing my household move from Windsor to Saskatoon. You responded to my concerns and put me at ease from the very beginning. You understood the stress of trying to manage the move from a distance and having to rely on family. My daughter found the packing team great to work with and my sisters very much enjoyed working with the team loading the truck in Windsor. Everything arrived here and the unloading team was great helping me set up beds and things that would have taken forever to do by myself. Again I thank you for your assistance. "

Cheryl C.

"Hi John sorry for not getting back to you sooner. The move went great they were done in 4 hours. Thanks again for setting all of this up."

Dan P.

" Hello, Roxy: It was a delight to meet you at last. We were quite impressed with your expertise and professionalism!"

Ross B.

"Dawn, ....wanted you to know what a superb job that Matt,Jason and Troy did on my move yesterday!"

M. Alix

" just wanted to give you some feedback on the moving company that coordinated my move. They were fantastic! Karen, who did all the coordinating was pleasant, professional and knowledgeable. The move surveyor, Sybil, was really nice and efficient. The movers, Don and Roger were really great guys. They were friendly and efficient. I think they're a great company to have partnered with."

Calista B.

"Kingsley, My wife and I wanted to send you an e-mail and let you know how satisfied we were with the movers that conducted our move on May 30, 2011. They were right on time, VERY friendly, professional and very personable. We were MORE than impressed. Thank you so much for making this extremely stressful move that much easier."

Brian P.

"Hi Paul and Roxy, I wanted to reach out to you regarding my move from Toronto to Guelph last weekend. I don’t recall the names of my movers but I wanted to let you know that I had amazing service. The guys were polite, friendly, and extremely careful with all of my belongings. They never complained and were courteous to my neighbours and superintendent both in my old building and my new one. I would highly recommend these movers!"

Parizad H.

".service was outstanding! Matt, Troy and Jason made a stressful day much better...movers can be a scary lot, but these guys were awesome! We've moved a lot, but they were the absolute best...really friendly.....thanks so much guys."

Doug W.

"Your guys were great. Very careful with the belongings and home during the delivery. So far only a couple small items to deal with that are of little concern. Thanks for your help. I would definitely recommend your services. Terry"

Terry E.

"Thanks John. Your crew did a great job yesterday. All went smoothly. "

Sara L.

"Rick, Thank you so much for your great service on our recent move. The 3 guys you sent were so polite and hardworking!"

Ruth G.

"Hi Karen… After the move it took me until now to find my computer again. The move in went fine… the Allied crew was superb and easily maneuvered the Apt loading dock, freight elevator, long hall and the maze of apartment living. Getting off work was costly, but worth having the HHGs earlier rather than later. Thanks for all the special help you gave me…. I very much appreciate you handling all the coordination and paperwork. Please let me know if there is anything more you need from me. Thanks again, Karen… Tim"

Tim T.

"Roxy I just wanted to say thanks so much for all your help in getting everything moved! I will be unpacking boxes for a month but everything went great and your drivers/movers were awesome - very friendly, efficient, and they did an excellent job! Thanks again. "

Tiffany T.

"Just wanted you to know this was our third move with you and we won't go with anyone else."

Ann T.

"John. Two real good guys here packing !"

Steve S.

"Hal and Kyle were the best! Please pass on to them how much we appreciate their hard work."

Cathy R.

"Mr Russ Taylor, Vice President April 18, 2011 Taylor Moving and Storage Ltd. 1200 Plains Road East Burlington, ON L7S 1W6 Dear Russ I want to thank you and your team at Taylor Moving for looking after my move on March 24th. The three man crew of Kevin, Dan and Blaine were on time, very courteous as well as hard working. Kevin kept asking if there was anything I needed them to do just ask. As it turned out there were a number of things outside of the ordinary that the crew stepped up and got it done. They even loaded a washer and dryer into a jeep Cherokee from their truck at the new house. The night before the move we had about 6” of snow so I was expecting a big mess at the old house once they were done. The Taylor Moving team took extra care to ensure the floors were well covered so as not to make a mess. They did such a good job the new owners thanked us for leaving the house so clean. The crew removed the household contents floor by floor taking extra precaution with some of my prized possessions in particular my ornate one of a kind dinning room fixture. At the new house they were very meticulous about placing area carpets, furniture and beds in the right place which in the end takes a lot stress out of the move. I have moved many times before using what appeared to be reputable firms to carry out the work but none of them measure up to the quality of service provided by Taylor Moving. I would strongly recommend Taylor Moving to anyone looking for a great moving experience. Yours Truly, "

Ben R.

"Hi Kingsley, I just wanted to drop you a note to let you know how thoroughly impressed I am with the service I have received so far from Taylor. Right from the start with your response to my online request for a quote, to the availability of boxes and moving supplies, and the successful move-out of my house. The crew today of Kevin, Brandon and Dan, were friendly, courteous and very funny! They were also very organized, efficient and took great care with my belongings. I would be pleased to see these three guys when my stuff comes out of your storage facility and into my new place on November 25. As you may remember, I am a realtor so I hear frequently from clients about how good, or bad, their moving experience was. From here on in I will definitely be reccomending your services to my clients, and have also expressed my satisfaction to my team mates, so that they too can pass Taylor along as a reccomendation. Thanks so much to you and your team for really helping to take a great deal of stress out of my move!"

Charlie R.

" HI Kingsley! Today I had another great experience with Taylor! Your team was fab-U-lous! My move was seamless and a success! Thanks .... looking forward to seeing your team again in July!"

Paulette M.

"Here's some of my feedback for working with Taylor for my relocation. Everybody that I have interfaced so far is respectful, professional, and considerate. Uprooting oneself from one place to move to an unfamiliar place is already by itself a stressful undertaking! Worrying about the logistics of relocation is the least the I want. And you guys made that possible, starting with you Karen, then the surveyor, the team that did the packing, the team that did the loading, the driver of the trailer, the person that loaded the car, the person that delivered the car, all the people that called to arrange the schedules.... Some even extended an extra mile to ensure my convenience. The attention to details of everyone gave me peace of mind because I know that my stuffs are in good hands. And I like the constant follow up and feedback so I wasn't left wondering what is going on! Lastly for now, I gotta mention this. There was one occassion, and I got to tell you that I was offended. For the first time in my life, somebody, a guy from Taylor Moving.....Refused to accept a tip from a happy customer!!!! LOL!!"

Mindy D.

"Hi John, I just wanted to drop you a line and commend the crew who did our move on Monday and yesterday. The three guys Matt, Shane and Jimmy were all extremely hard workers and made the move go quite smoothly. Please thank them for me and mention to their boss how happy my wife and I were. Thanks, ...ct"

Chris T.

"Donna, I wanted to thank you for delivering all the goods. Much appreciated. Also your guidance was just excellent."

Sian B.

Taylor moving and storage

Phone: 1-888-624-3220

1200 Plains Road East

Burlington, Ontario L7S 1W6

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Why choose Taylor?

Most companies, including Taylor Moving and Storage, offer up a list of features that are standard industry practices. What sets us apart however, are the unique features we offer that no one else does.

Employee Relocation

With experience dating back to 1959 Taylor Moving and Storage knows just how important it is to make your employees relocation as smooth and easy as possible.

Taylor Moving Blog

Housing Outlook 2012

The following post is a reprinted press release outlining Remax Canada's housing market outlook for 2012.

Feedback from our satisfied clients

  • Move to Oakville
  • Move from Burlington
  • February 2012

"Good morning John, Thanks very much for helping us with moving last Friday! As always, the guys were great!"

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